Privacy Policy
Last Updated: December 5, 2024
1. Introduction
Maple Grove International School ("we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, contact information (email, phone number, address)
- Date of birth and identification documents
- Academic records and transcripts
- Medical and emergency contact information
- Financial information for tuition payments
- Photographs and videos taken during school activities
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Processing applications and managing enrollment
- Providing educational services and support
- Communicating with students and parents
- Processing payments and maintaining financial records
- Ensuring student safety and security
- Improving our website and services
- Complying with legal obligations
- Sending newsletters and updates (with consent)
4. Information Sharing and Disclosure
We may share your information with:
- Educational Partners: Other schools, universities, or educational institutions (with consent)
- Service Providers: Third-party vendors who assist with our operations
- Legal Authorities: When required by law or to protect rights and safety
- Emergency Contacts: In case of medical or safety emergencies
We do not sell or rent personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
6. Data Security
We implement appropriate technical and organizational measures to protect personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Student records are typically retained for:
- Academic records: 7 years after graduation
- Financial records: 7 years per tax regulations
- Medical records: As required by healthcare regulations
8. Your Rights
You have the right to:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Objection: Object to certain processing of your information
- Portability: Request transfer of your information to another organization
- Withdraw Consent: Withdraw consent for optional processing
To exercise these rights, contact us at info@maplegroveschool.ca
9. Children's Privacy
As an educational institution, we collect information about minor students. We obtain parental consent where required by law and take extra precautions to protect children's information. Parents and guardians have the right to review, correct, or delete their child's information.
10. International Data Transfers
For international students, personal information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Maple Grove International School
217 Willowbrook Avenue
Toronto, ON M4H 2J7, Canada
Phone: +1 (416) 742-9834
Email: info@maplegroveschool.ca
14. Compliance
This Privacy Policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.