Terms of Service

Last Updated: December 5, 2024

1. Acceptance of Terms

By accessing and using the Maple Grove International School website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Description of Services

Maple Grove International School provides educational services including:

• K-12 academic programs
• English as a Second Language (ESL) courses
• Extracurricular activities and programs
• Online learning resources and platforms
• Student support services
• Information and communication through our website

3. Eligibility and Enrollment

3.1 Application Process

All prospective students must complete the official application process, which includes:

• Submission of required documents and information
• Payment of application fees
• Participation in interviews or assessments as required
• Acceptance of enrollment offer (if granted)

3.2 Enrollment Confirmation

Enrollment is confirmed only upon:

• Receipt of signed enrollment agreement
• Payment of required deposits and fees
• Submission of all required documentation
• Compliance with immigration requirements (for international students)

4. Tuition and Fees

4.1 Payment Terms

Students and families agree to:

• Pay tuition and fees according to the published schedule
• Make payments by specified due dates
• Pay late fees if payments are not received on time
• Provide advance notice if withdrawing from the school

4.2 Refund Policy

Refund eligibility is determined based on:

• Timing of withdrawal notice
• Services already provided
• School policies and applicable regulations
• Non-refundable fees as specified in enrollment agreement

5. Student Conduct and Academic Integrity

5.1 Code of Conduct

All students must:

• Respect teachers, staff, and fellow students
• Follow school rules and policies
• Attend classes regularly and punctually
• Complete assignments and assessments honestly
• Maintain appropriate behavior on and off campus
• Use school property and resources responsibly

5.2 Academic Honesty

Students must maintain academic integrity. Violations including plagiarism, cheating, or unauthorized collaboration may result in academic penalties or dismissal.

5.3 Disciplinary Actions

The school reserves the right to take disciplinary action, including suspension or expulsion, for violations of school policies or conduct that threatens the safety or wellbeing of the school community.

6. Website Use

6.1 Acceptable Use

Users of our website agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to systems
• Not transmit harmful code or malware
• Not impersonate others or provide false information
• Respect intellectual property rights

6.2 User Accounts

Users with accounts must:

• Maintain confidentiality of login credentials
• Notify us immediately of unauthorized access
• Accept responsibility for activities under their account
• Provide accurate and current information

7. Intellectual Property

7.1 School Content

All content on this website, including text, images, logos, and materials, is the property of Maple Grove International School or its licensors and is protected by copyright and trademark laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and educational materials for personal, non-commercial purposes only.

7.3 User-Generated Content

By submitting content to our website or platforms, you grant us a non-exclusive license to use, reproduce, and display such content in connection with our services.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law:

• The school is not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount of tuition paid
• We do not guarantee specific academic outcomes or university admissions
• The school is not responsible for loss or damage to personal property

10. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website or servers are free of viruses or harmful components

11. Photography and Media Release

By enrolling, students and families consent to the school's use of photographs, videos, and student work for:

• School publications and promotional materials
• Website and social media
• Internal school communications

Parents may opt out of media release by providing written notification.

12. Health and Safety

The school maintains health and safety policies, including:

• Emergency procedures and drills
• Medical and health requirements
• Safety protocols and supervision
• Incident reporting procedures

Families must comply with health requirements and provide accurate medical information.

13. Withdrawal and Termination

13.1 Student Withdrawal

Students may withdraw by providing written notice according to school policies. Refunds, if any, will be processed according to the refund policy.

13.2 School Termination

The school reserves the right to terminate enrollment for:

• Non-payment of tuition and fees
• Violation of school policies
• Behavior that threatens school safety or community
• Failure to meet academic requirements

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.

15. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

For questions about these Terms of Service, please contact:

Maple Grove International School
217 Willowbrook Avenue
Toronto, ON M4H 2J7, Canada
Phone: +1 (416) 742-9834
Email: info@maplegroveschool.ca